Frequently Asked Questions
Our “orientation” generally consists of meeting with you and going over your expectations, obtaining needed contact information (agency, pharmacy, DME, medical director, etc), and obtaining access to your EMR with a brief overview. You will not be billed for this orientation…
YES, we will provide you with a copy of the personnel file on each nurse that will be providing services for you. At a minimum the file includes: background check, licensure verification, OIG exclusionary list, CPR certification, TB screen, automobile insurance, liability insurance, tax…
YES, if you request, our nurses can attend IDG/IDT meetings and the time is billed at the regular hourly rate. Many clients do not request we attend the meetings, but often ask our nurses to complete the IDG/IDT notes and/or send updated for the meetings.
No, the hourly fee is the only cost. You will not be billed for mileage, overtime, taxes or administrative fees. Our clients really like our simple billing method and many have even told us that using Amity has reduced their labor costs.
YES, our nurses are experienced in many different EMR systems and are accustomed to learning new systems very quickly. Although rare, if our nurses need additional time to get up to speed on your EMR you will not be billed for this time.
YES, all of our nurses are experienced, educated and trained to perform all hospice services for all levels of care (Admit, Routine, Recerts, Death, CC, etc). The only exception is GIP admits due to the many variables involved in GIP admits.
YES, CMS has allowed hospice agencies to use staffing agency nurses for the last several years; and, this year CMS put out a memorandum stating that the hospice agencies no longer need to notify CMS about their plan to use staffing agencies.
No, contact does not specify a minimum amount of day/weeks you must use our nurses. You can use us for 1 day, 1 week or several weeks. We provide you staffing flexibility that feeds your needs and your labor budget.
Have a Question?
If you have a question that you don’t see in our FAQs, please feel free to contact us directly. Our customer service team will be happy to assist you and answer any questions you may have. You can reach us by phone or email. We value our clients and are committed to providing the highest level of service and support.